Frequently Asked Questions About WHSV-TV on DirecTV

Q: Which local channels are available on DirecTV?
A: WHSV-TV3 (ABC), The Valley’s FOX, MyValley and WVPT (PBS).

Q: When were the channels made available?
A: The channels were made available on January 16, 2008.

Q: Who can get the local channels?
A: DirecTV subscribers in Rockingham County, Augusta County and Pendleton County (WV) can sign up to receive the local channels.

Q: I don’t live in one of the above counties, but I can watch WHSV with an antenna (i.e. Shenandoah, Page). Why can’t I get the channels on DirecTV?
A: While viewers in other counties may be able to receive WHSV signals over the air, they are not in the Harrisonburg market, or DMA. Therefore, they cannot carry signals originating in the Harrisonburg market.

Q: I already have DirecTV. What do I need to do to see the channels?
A: Call DirecTV at 1-866-607-0724 and ask them to turn on the local channels for your area (CHOICE EXTRA Package to include local channels). If your system was purchased prior to November of 2007, your equipment may need to be upgraded. There will also be a small additional charge for receiving the local channels. The amount of that charge depends on your programming package. To determine whether your equipment needs to be upgraded, and to find out about any additional charge, contact DirecTV.

Q: Why isn’t channel 29 (WVIR) one of the local channels?
A: While you may be able to view WVIR with an antenna, it is not part of the Harrisonburg market, or DMA. Therefore, it cannot be carried along with signals originating in the Harrisonburg market. All decisions regarding the channel lineup are made by DirecTV – not WHSV.

Q: I have DISH Network. Can I get the local channels?
A: DirecTV is the only satellite provider carrying channels from the Harrisonburg market. Currently, there are no plans for carriage by any other satellite provider.

Q: Will the local channels be in hi-definition?
A: Not at this time. While WHSV does transmit its signal in hi-definition over the air, DirecTV is currently carrying only our standard definition signal.
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