As soon as word came that the leader of the Mormon Church had died, dozens of mourners began gathering outside church headquarters in Salt Lake City to sing hymns and support each other.
One woman says Gordon Hinckley was "so loving" and she considered him "family." Another says Hinckley was "like a grandpa. He's not some scary old guy."
Hinckley died Sunday at age 97 after leading the Mormon Church for almost 13 years. Church officials say he died of complication of old age. He'd been diagnosed with diabetes and was hospitalized in January 2006 for the removal of a cancerous growth in his large intestine.
Utah Governor Jon Huntsman has ordered U.S and state flags on state property flown at half-staff.
The church is a major player in Utah business, especially in Salt Lake City, where church headquarters and Temple Square anchor downtown. Mayor Ralph Becker, who is not Mormon, says Hinckley made it a habit to reach out to other religions.