Local Breeder and Pet Store Speak Out
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Updated: 12:44 PM Nov 7, 2007
Local Breeder and Pet Store Speak Out
Augusta County
Jean Payne defends her business after an undercover video from the U.S. Humane Society claims she runs a puppy mill.
Posted: 7:50 PM Nov 3, 2007
Reporter: James Jackson
Email Address: jjackson@whsv.com
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Dog breeder Jean Payne defends her business after an undercover video from the U.S. Humane Society claims she runs a puppy mill.

"It is not pretty but the dogs don't care about pretty, but they want to be comfortable," says Payne.

A Staunton woman says she bought a puppy from local store Pets-N-Pals, and months later the dog died.

"I told her that the puppy had been in her care for two months and that I really wasn't responsible for it. I didn't know what to do. What could I do?" says Payne.

The Humane Society says Payne doesn't have a USDA license, which should make her ineligible to sell puppies.

She responds, "I have a kennel license. I have a business license. I have all the licenses that I am required to have. I do not have a USDA license. I am not required to have a USDA license."

Stephanie Roberts, the store manager for Pets-N-Pals, claims the dog died during the pet food recall, which led to kidney failure in many animals, earlier this year.

"We got a letter from the vet, but the vet was unable to determine the cause of the kidney failure, because there was not an necropsy or autopsy done. We've been in business for 18 years. If we didn't care we wouldn't still be around," says Roberts.


Latest Comments

Posted by: lauren Location: va on Oct 28, 2010 at 03:40 AM

My family has worked with jean at rainbow kennels over 10 years. This is NOT a puppy mill. She is a dedicated breeder who spends a great deal of time and energy caring for her dogs. I do agree puppy mills are bad but rainbow kennels/ payne kennels is not a puppy mill and her animals are cared for.
Posted by: Michell Location: Arizona on Apr 12, 2008 at 01:44 PM

If the pet store cared as much as they say they do then they would follow the law and not buy pets from puppy mills.
Posted by: Naomi Location: staunton on Jan 21, 2008 at 03:01 PM

I used to work at pets-n-pals they do care a lot about their animals i have not been at a better pet store or met people that care this much they keep the animals updated on shots and their care. Sometimes things happen unexpected. That no one can help it is sad to hear that but people should stop talking so bad about them when they are doing everything they can do to help the puppies and animals say healthy while in their care i know from first hand experience. I used to work at a vet hospital and know that what they are doing is safe and effective in everyway that they can.
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