Some customers are seeing a $50 to $100 increase. The company normally estimates only 5% of bills. This time, they estimated almost half. And customers say the bills are a little off.
"A big increase, a big increase," June Martz says.
June Martz is talking about her electric bill.
"I couldn't understand it, I knew they were on strike, yes, but I never dreamed that our bill would go up as high as it did," Martz explains.
The Martz's saw a $50 increase from last month, money they just don't have.
"We're on a very fixed income-we are senior citizens we are on social security," Martz says.
With workers striking, VA power didn't have much choice.
"We didn't have enough people to do the metering we normally do so we did have to estimate about 40 percent of the bills," Le-Ha Anderson says.
Instead of having someone come out and check the meters, Virginia Power used a formula based on the numbers they got from last year.
"I would say it has been the most significant affect of the strike-in all other areas we were able to maintain our service without any noticeable difference to customers," Anderson says.
"Makes me angry, very angry. Why? Because if they wanted to go on strike they should have had someone else out to read the meters because there are a lot of other senior citizens who's bills went up," Martz says.
VA Power says they will adjust the bills if necessary, in the meantime...
"I'll pay what I can and that's it," Martz says.