The new owner of The Greenbrier resort is going straight to the source to find ways to restore a coveted five-star rating from the Mobil Travel Guide.

The southeastern West Virginia resort lost its fifth star in January 2000.

New owner Jim Justice has vowed to get that back. He's asked the Chicago-based Mobil Travel Guide's consulting division to help identify the resort's strengths and weaknesses.

Greenbrier employees have a big stake in the outcome. Justice has said they will get a ten-percent bonus if the fifth star is restored.

Currently, 44 hotels across the country enjoy the travel guide's highest rating.