Better Business Bureau Warns Customers about False Scam

By: Estephany Escobar Email
By: Estephany Escobar Email

HARRISONBURG, Va.-- A false scam that claims Walmart cashiers are stealing customers' cash is currently circulating on social media. The Better Business Bureau warns you this is not true.

The viral post claims cashiers are charging customers for cash back, even if they do not ask for it. However, BBB of Western Virginia chief operating officer Julie Wheeler said the customer is the only person who can process this transaction.

Shopper Rebecca Madison always double checks her receipts when she shops at Walmart. She saw a post on social media about the Walmart cash back scam. She said it warned customers to be vigilent when shopping at Walmart and it showed a receipt circling the cash back total in red. It claimed it belonged to the supposed victim.

"I was worried a little bit reading the comments how people were really scared that it was going to happen to them and they were really going to check. But then I thought about it and that cannot happen," said Madison.

Wheeler said some customers may think social media posts are credible because they may come from friends.

A spokeswoman for Walmart said the cashier does not have a way to initiate a cash back transaction. She said this false claim usually circulates online from time to time.


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