Scam Alert: Beware of People Calling to Fix Your Computer

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HARRISONBURG, Va. (WHSV) -- Computer repair shops are seeing an increase in calls, but not for the reasons you would think.

Scammers are now using people's lack of computer knowledge to their advantage.

People are receiving calls saying things like their virus protection is out of date, but beware, there are hidden dangers if you fall for this scam.

Vincent Palazzolo received a call a little more than a week ago from someone claiming to be able to fix his computer.

"And he goes, well, the license of your computer, the software, you have to renew it and if you send me $130, I can take care of it for you and that will fix the problem," said Palazzolo.

He declined the offer, but only after granting the caller remote access to his computer.

The most dangerous thing about this scam, is that if you grant someone remote access to your computer, that person can access your personal information, so things like your bank account, e-mail passwords and other secure logins may become compromised.

Palazzolo said that now his computer isn't running like it used to.

Remote access to someone you don't trust allows them to do anything they want with your computer, even installing viruses.

Ivan Levchuk, from Gadget Town in Harrisonburg said this is very dangerous.

"People should not be getting calls like this, because all the software is bought and all those transactions should be handled online," said Levchuk.

Levchuk even had a customer just last week who fell for this exact scam.

"Computer was working slow, so he just decided to pay and the computer still wasn't fixed, but somebody got his money," said Levchuk.

Your computer holds very important information and needs to be guarded, not just by anti-virus software, but also by you.

Other Valley computer repair technicians said they too have been getting a lot of calls about this scam.


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