Scam Alert: Robo-call Targets Seniors with Life Alert Systems


There's a scam happening right now in the Valley you need to know about.

It uses a robo-call to target senior citizens with a popular emergency alert system. The robo-caller claims to be with the company, "Life Alert,” claiming it has a medical alert system for the caller and it's already paid for.

When a caller calls the scammers back, the scammers ask for a credit card to put on file, and sometimes, they will even ask for Medicare numbers, which are social security numbers.

It's all part of what Staunton Police Officer Lisa Klein calls a "growing sophistication" of scammers. Klein said the calls may not seem like scams at first, but once you research them, they are. Targeting the elderly is a common practice.

"This is something that really plays on your fears, plays on your concern. The people they target are elderly people, people who are worried about falling in their driveways, people they think are going to have cash on hand. They really try to take advantage of people that they think are vulnerable," said Klein.

Life Alert posted on its website that the calls are fraudulent. It says the company doesn't use telemarketers.

If you know of a scam or rip-off or have been a victim of one, e-mail us at scams@whsv.com. We'll follow up to make sure scammers are held accountable and your family is safe.


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