Two and a half months into the school year and Rockingham County Schools say they're still having problems with buses and getting kids to school on time.

Parents in parts of the county are quickly losing their patience. The usual morning routine for the Ford family isn't so much go, go, go but wait, wait, wait.

"You don't know when the bus is coming. It comes early, comes late, comes real late," says Lisa Ford, who has three children.

School buses in the Grassy Creek neighborhood are unpredictable. Lisa and her two sisters, who are also her neighbors, say the hour-long bus rides have caused anxiety for their kids.

They say buses don't run on time, drivers don't know the route, and on one occasion, the wrong bus picked up their kids.

"Any time we get parental concerns, or complaints if you will, we try to address everyone," says director of transportation for Rockingham County Schools, Jim Slye.

However, the Fords say their complaints have fallen on deaf ears.

"Unfortunately, we won't make every single person happy, but we do our best," says Slye.

The district acknowledges there are problems.

"There have been several different drivers and I understand the frustration of not having the same person everyday and it is frustrating. All our changes we've made, our goal was to make things better for the kids and the parents," says Slye.

The new Cub Run Elementary is partially the source of these problems, which filters down to other schools. As the district works to fix the problem, it asks parents to wait just a little longer.

The district's transportation department says it does have one thing to brag about this year. It's transporting 273 more students but driving 211 fewer miles.