Barbara Barath has 20 years local credit union industry management experience. She currently manages the Harrisonburg Regional branch of CommonWealth One FCU where she and her team were recently awarded the 2009 President’s Award for Excellence in providing WOW member service, top quality sales results and support of community involvement endeavors. Barbara is a staunch advocate of financial literacy and provides seminars throughout Harrisonburg and surrounding areas. She takes great pride in promoting a member centric environment by regularly hosting unique events at her branch that demonstrate a service focus not normally found in a financial services environment. Barbara will share some of the creative ways she and her team provide the all too often forgotten basics of Unforgettable Customer Service – that are sure to keep your customers coming back for more!